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APARTMENT REVIEWS IN El Paso

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RESIDENT REVIEWS

See what other people are saying about our Kings Hill apartments! At Kings Hill Luxury Living, we value all our residents voices, and can’t wait for you to see our luxury apartments for yourself.

D
06/28/2023


G
06/20/2023

Lived here for nearly five years, just left to move across the country. My apartment itself was nothing fancy, but quite spacious and perfectly nice for the price and it was a great price while I lived there as a graduate student on a pretty low income. The location was really hard to beat for my brief commute to UTEP, which was definitely a plus; if you're gonna be doing most of your work and errands in West El Paso, traffic will rarely be an issue and you won't need to get on I-10 very much at all. My rent also included my wifi, cable, and the cable version of HBO, which made all that very easy to set up and I enjoyed watching NFL games on TV hassle-free over the last few years. Where Kings Hill really shines is the management: they are very tenant-minded. In five years they never increased my rent, and while I doubt that's the standard for everyone/every year (I was scheduled to have a modest rent increase if I had been planning to renew for a sixth year), they definitely go out of their way to keep your rent from rising much if possible. The owners have also been actively upgrading virtually all of the amenities over the last few years, including the pools, laundry facilities, a new small dog park, etc. Karla and the team in the front office could always recognize me and address me by name (which always impressed me, even more so if they know every tenant by their face), and they were always very prompt to address maintenance requests. Finally, after five years of living there, they actually sent me more than half of my original security deposit even though I'd had to leave in a hurry (moving cross-country is a lot to coordinate) and hadn't been able to handle their cleaning requests before I left. I've had plenty of friends renting in other places either get scalped with rent increases or get essentially ignored for pretty serious maintenance concerns, but Kings Hill was always very good to me on every front. I recommend them highly, but from what I've heard, they're already in pretty high demand and tend to fill up. Get a spot if you can!

J
05/04/2023

Clean place

No complaints whatsoever

P
11/09/2022


C
09/08/2022

I lived here for aprox 2 years and I just got to say that it was amazing. The location is amazing, the view is amazing, the girls in the office are the best and the maintenance crew is efficient and nice. I miss this place ! Go live here !

G
08/04/2022

Kings hill apartments are a top notch apartment complex. The Staff is absolutely amazing especially when I visited a couple years back. Gabe helped me find the perfect floor plan and answered all my questions 👍🏽

E
04/24/2022

Gio and Karla are amazing they were always available to answer my questions.They made my moving process a smooth transition. My townhome was newly renovated with an great view. Couldn’t be happier. Thank you Gio!!

R
04/24/2022

I came back to live here a second time. This place is great! Prompt maintenance if needed, and the staff is very friendly as always. The girls in the front office make everyone feel at home. Great vibes here great community

S
03/23/2022

Verified Resident

Great apt w/great views!
Kings Hill apartment by far has the best views in my opinion. My wife and I recently moved in here and we both love the view in our back patio. Customer service was good and the maintenance teams are great. Quick response regarding maintenance. Would definitely recommend this place to friends. Few complaints but also recommendation for the staff. If you have new tenants moving in and the staff know the move in dates. Please blocked off the parking space in front of the apartment so new tenants could move in easily. We had problem with cars parking directly in front of our apartment. We couldn't move our furniture in because we were afraid to hit he cars. Making the move a hassle since we have to carry our furniture through the back of the apartment and through the patio doors. Also inform new tenants regarding mailbox packages. We thought someone stole our mail because we found our mailbox empty with a key inside. We didn't know the key is for a bigger mailbox when they can't fit the packages into the designated mailbox. Staff could've informed us about that from the beginning avoid us calling our vendors and file a lost claim. Besides little things Kings Hill apartment is a great place with awesome views. Definitely a nice place to live.


Call Us
(915) 533-1171
Address
299 Kingspoint Dr
El Paso, TX 79912
Office Hours
Monday - Friday: 08:30 AM - 05:30 PM
Saturday: 10:00 AM - 03:00 PM
Sunday: Closed